Order Processing

Orders are processed after payment is complete. Contact LifeArt Cabinetry Texas before pickup or delivery questions so we can confirm readiness, schedule, and warehouse details.

Order processing

Full payment is required before an order will be processed. Once an order is in process, additional items are normally processed as a new order. Contact us if order combination is needed.

Cancellations after order picking may be subject to an 8% processing fee. Cancellations cannot be made after products have shipped. Rush orders may be available for an additional fee.

Shipping and delivery

Flat packed orders are prepared for shipment or pickup based on current inventory and warehouse workload. Freight orders are packed in individual boxes, placed on pallets, and shrink wrapped.

• Transit time can vary by destination and carrier schedule.
• Residential delivery may require a liftgate request.
• The delivery driver is generally responsible for curbside or ground-level pallet placement only.
• A responsible party must be present to inspect, inventory, and sign delivery paperwork.

Missing or damaged items

Freight claims for obvious damage or shortage can only be accepted when noted on the bill of lading. Do not reject damaged items. Note the issue with the driver, keep the packaging, and contact us within 48 hours.

Send claim details to sales@lifearttx.com with the order number, buyer name, shipping address, item numbers, a short description, clear photos, and receiving paperwork if available.

Pickup location

LifeArt Cabinetry Texas pickup is available at our Farmers Branch warehouse. Please call first to confirm that your order is ready and to coordinate loading details.

LifeArt Cabinetry Texas
3505 Garden Brook Dr
Farmers Branch, TX 75234
945-545-4555
sales@lifearttx.com

Returns and replacements

• Returns must be authorized before return shipment.
• Returns must be received within 30 days of purchase.
• Items must be in original, unopened packaging. Assembled cabinets are not returnable.
• No returns on trims, moldings, fillers, or panels.
• Qualifying returns may incur a 15% restocking fee.
• The customer is responsible for return shipment arrangements.

Assembly

Assembly may be available with extra charges. Contact us before placing or picking up an order if you need assembly support.